<p>The working hours for our L2 support team are Monday - Friday, 8am to 10pm CET</p>

The working hours for our L2 support team are Monday - Friday, 8am to 10pm CET

What is Your Working Hours?

How to Activate Alerts?

How Subscription Plan Expiration Days Are Computed?

Is FTMO Supported?

Is FXCM Supported?

Is IG and ProRealTime supported?

What is HWM or High Water Mark?

Is MT4/MT5 Supported?

Why Was My PayPal Payment Got Declined?

What Happens When the Risk Factor Value Is Set to 0?

How to Hide SL/TP on Slave Account?

Skrill Mastercard Error?

Slave Deleted, What About Running Trades?

Is VPS required for copying trade?

Is xStation supported?

About Duplikium Services

Are There Account Currency Restrictions?

How to Check Account Equity Balance?

Account Leverage?

What to Do If the Account is Not Connected?

How to Check Account Settings?

Account Settings Update With Running Trades

MT4/MT5 Broker Server Not Yet Supported?

How to Verify a Broker Server?

How to Add Master?

How to Add Slave?

What is Custom Name for Master/Slave?

What are Advantages of our Trade Copier?

Do You Have an Affiliate Program?

Auto Risk Definition

Auto Risk Example

What Are the Restricted Countries by BitPay? 

What Are the Supported Wallets by Bitpay?

Do You Offer Broker Affiliation Program?

Does Your Broker Know You Are Using Trade-Copier?

Does Using the Same Broker Improve Speed?

Can You Provide Broker Specific Information?

Do You Have Supported Brokers List?

How to Troubleshoot Common Browser Issues?

Buy Additional Masters

How to Cancel Plan?

How to Cancel Prepay Plan?

How to Cancel Subscription - Credit Card?

How to Cancel Subscription - Paypal?

What Is Your Cancellation and Refund Policy?

How to Change Billing Period?

Where to Change Email Address/Username?

How to Change Lot Size?

How to Change Master/Slave Account?

Does Changing the Risk Factor Updates the Open Orders in Slave?

What is Netting or Hedging?

How to Check Plan Expiration?

How to Check Settings?

Is Close By not supported?

What is Close Only Mode?

Open/Close Position Not in Sync

How to Close Trades Manually in Cockpit?

Cloud Trade-Copier Remote Expert Advisor

Can I Charge Commission to Client Accounts?

Company Registration/Operation

Company Location Infrastructure

What Is Contract Size?

Does the Trade Copier/PC Needs to Be Open Always?

How Does Subscription Plan Pricing Work?

Copy from cTrader to MT4

Copy from MT4 to MT5

How to Copy Pending Orders Only and Ignore Market Executions?

Free Slave Copy StopLoss/TakeProfit

How to copy Pending Orders, Stop Loss and Take Profit?

How to Copy Same Lot Size?

What is the Copy Settings' Copier Status?

How to Copy SL/TP updates?

How to copy Buy Order only - Copy Settings?

How to copy Close Order only - Copy Settings?

How to copy Open Order only - Copy Settings?

How to copy Sell Order only - Copy Settings?

What is Filter Comment in Copy Settings?

How to filter Maximum Order Size - Copy Settings?

How to filter Minimum Order Size - Copy Settings?

How to set Max Account Open Order Count(Copy Settings?

How to set Max Account Open Position Count per Master - Copy Settings?

How to set Max Account Position Size - Copy Settings?

How to set Max Account Position Size per Master - Copy Settings?

How to set Max Daily Account Order Count - Copy Settings?

How to set Max Daily Account Order Count per Master - Copy Settings?

How to set Max Daily Symbol Order Count - Copy Settings?

How to set Max Daily Symbol Order Count per Master - Copy Settings?

How to set Max Delay - Copy Settings?

How to set Max Risk - Copy Settings?

How to set Max Slippage - Pips - Copy Settings?

How to set Max Symbol Open Position Count - Copy Settings?

How to set Max Symbol Open Position Count per Master - Copy Settings?

How to set Max Symbol Position Size - Copy Settings?

How to set Max Symbol Position Size per Master - Copy Settings?

How to set Maximum SL/TP - Copy Settings?

How to set Maximum Order Size - Copy Settings?

How to set Minimum SL/TP - Copy Settings?

How to set Minimum Order Size - Copy Settings?

How to set Minimum Round Up - Copy Settings?

How to set Round Down - Copy Settings?

How to set Fixed SL/TP - Copy Settings?

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