<p>The working hours for our L2 support team are Monday - Friday, 8am to 10pm CET</p>

The working hours for our L2 support team are Monday - Friday, 8am to 10pm CET

Working Hours

How to Activate Alerts?

How Subscription Plan Expiration Days Are Computed?

Is FTMO Supported?

Is FXCM Supported?

Is IG and ProRealTime supported?

What is HWM or High Water Mark?

Is MT4/MT5 Supported?

PayPal Declined Payments

Risk Factor Value set to 0

How to Hide SL/TP on Slave Account?

Skrill Mastercard Error

Slave Deleted, What About Running Trades?

Is VPS required for copying trade?

Is xStation supported?

About Duplikium Services

Account Currency Restrictions

How to Check Account Equity Balance?

Account Leverage

Account Not Connected

How to Check Account Settings?

Account Settings Update With Running Trades

MT4/MT5 Broker Server Not Yet Supported

How to Verify a Broker Server?

How to Add Master?

How to Add Slave?

Custom Name on Master/Slave

Advantages of our Trade Copier

Affiliate Program

Auto Risk Definition

Auto Risk Example

BitPay Restriction Country

BitPay Supported Wallet

Broker Affiliation Referral

Does Your Broker Know You Are Using Trade-Copier?

Same Broker Slave/Master Speed

Broker Specific Information

Supported Brokers List

Browser Issue - Troubleshooting Steps

Buy Additional Masters

How to Cancel?

Cancel Prepay Plan

How to Cancel Subscription - Credit Card?

How to Cancel Subscription - Paypal?

Cancellation Refund

Change Billing Period

Change Email Address/Username

How to Change Lot Size?

How to Change Master/Slave Account?

Does Changing the Risk Factor Updates the Open Orders in Slave?

What is Netting or Hedging?

How to Check Plan Expiration?

How to Check Settings?

Is Close By not supported?

What is Close Only Mode?

Open/Close Position Not in Sync

How to Close Trades Manually in Cockpit?

Cloud Trade-Copier Remote Expert Advisor

New Cockpit version transfer

Commission Charge

Company Registration/Operation

Company Location Infrastructure

Contract Size Meaning

Does the Trade Copier/PC Needs to Be Open Always?

Subscription Plan Price Computation

Copy from cTrader to MT4

Copy from MT4 to MT5

How to Copy Pending Orders Only and Ignore Market Executions?

Free Slave Copy StopLoss/TakeProfit

How to copy Pending Orders, Stop Loss and Take Profit?

How to Copy Same Lot Size?

Copy Settings' Copier Status

How to Copy SL/TP updates?

How to copy Buy Order only - Copy Settings?

How to copy Close Order only - Copy Settings?

How to copy Open Order only - Copy Settings?

How to copy Sell Order only - Copy Settings?

How to Filter Comment - Copy Settings?

How to filter Maximum Order Size - Copy Settings?

How to filter Minimum Order Size - Copy Settings?

How to set Fixed SL/TP(Copy Settings)?

How to set Max Account Open Order Count(Copy Settings?

How to set Max Account Open Order Count per Master - Copy Settings?

How to set Max Account Position Size - Copy Settings?

How to set Max Account Position Size per Master - Copy Settings?

How to set Max Daily Account Order Count - Copy Settings?

How to set Max Daily Account Order Count per Master - Copy Settings?

How to set Max Daily Symbol Order Count - Copy Settings?

How to set Max Daily Symbol Order Count per Master - Copy Settings?

How to set Max Delay - Copy Settings?

How to set Max Risk - Copy Settings?

How to set Max Slippage - Pips - Copy Settings?

How to set Max Symbol Open Order Count - Copy Settings?

How to set Max Symbol Open Order Count per Master - Copy Settings?

How to set Max Symbol Position Size - Copy Settings?

How to set Max Symbol Position Size per Master - Copy Settings?

How to set Maximum SL/TP - Copy Settings?

How to set Maximum Order Size - Copy Settings?

How to set Minimum SL/TP - Copy Settings?

How to set Minimum Order Size - Copy Settings?

How to set Minimum Round Up - Copy Settings?

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